Archive for the ‘Training’ Category

Ways To Say ‘Thank You’ to Customers

March 14th, 2010

Salespeople cannot be in front of their customers as often  as they would like. Great salespeople though are strategic enough to see to it that even if they are absent for weeks, or even months at a time, their presence is well felt. Read the rest of this entry »

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Career Development, Management, Training | Posted by Joko

List accomplishments not duties

March 9th, 2010

Toni Bowers

A very common resume mistake that many people make is to list their professional experience by company and then list their perspective responsibilities under each one. If you think about it, all that’s telling a potential employer is what you were expected to do at your previous jobs–it doesn’t necessarily mean that you actually did any of them or that you were good at any of them.

For example, keeping your company’s Web site up might be one of your duties, but unless you can express that as an accomplishment in terms of downtime percentages, then it really doesn’t have much punch. Try to stay away from the words, Duties or Responsible for… Read the rest of this entry »

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Career Development, Critical Thinking, Training | Posted by Joko

The Truth About Lying

March 9th, 2010

Jenna Mccarthy

From big whoppers to little white lies, almost everyone fibs on occasion. Here, experts reveal why.

Nearly any adult will tell you that lying is wrong. But when it comes to avoiding trouble, saving face in front of the boss, or sparing someone’s feelings, many people find themselves doing it anyway. In fact, more than 80 percent of women admit to occasionally telling what they consider harmless half-truths, says Susan Shapiro Barash, author of Little White Lies, Deep Dark Secrets: The Truth About Why Women Lie (St. Martin’s Press, $15, amazon.com). And 75 percent admit to lying to loved ones about money in particular. The tendency to tell tales is “a very natural human trait,” explains David L. Smith, Ph.D., associate professor of philosophy at the University of New England, in Biddeford, Maine. “It lets you manipulate the way you want to be seen by others.” To pinpoint how people stretch the truth from time to time and the potential fallout from it, learn the six most common ways that people mislead. Read the rest of this entry »

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Critical Thinking, Life Mission, Training | Posted by Joko

Make your presentations outstanding by breaking these 10 habits

January 15th, 2010

Jeff Cerny

If your presentations aren’t memorable and engaging, certain habits could be standing in your way. See how to turn those habits around and achieve positive results.

Your chances of being tapped to deliver a formal presentation are much higher than they were just a few years ago. In fact, by some estimates, as many as one-fourth of the jobs in the United States will require employees to give a formal presentation in 2010. Read the rest of this entry »

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Career Development, Time Management, Training | Posted by Joko

This leadership style can be a killer

January 15th, 2010

John McKee

Ever wondered about your “fit” in an organization?  Perhaps you’ve been troubled by the ethics – or the lack of ethics – at your place of employment?  If so, give some thought to the following definition taken from Dictionary.com:

Path.o.log.ical – adjective; caused by or evidencing a mentally disturbed condition: for example a pathological liar, 2. dealing with diseases: a pathological casebook.

There are pathological people in many places, doing many things every day. In some instances, they don’t really cause a lot of harm or damage except to themselves. But if they have a role with power, they can exact a demanding toll on individual people as well as entire organizations. Read the rest of this entry »

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Career Development, Critical Thinking, Management, Training | Posted by Joko

Five ways to reduce telecom expenses

January 15th, 2010

Jay Rollins

Keeping up with the sheer volume of telecommunications bills — not to mention trying to make sense of all the charges — can be maddening. Learn how to cut these expenses.

For larger enterprises, one of the biggest impacts you can make to your operating budget is to get your telecommunications expenses in-line. Telecommunications bills are some of the most confusing bills to read and interpret and even more difficult to get consistent and predictable. Here are strategies you can use to reduce the insanity. Read the rest of this entry »

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Career Development, Management, Training | Posted by Joko

5 tips for leadership success in 2010

January 15th, 2010

John McKee

This year is going to be tough.  The forecasters are all over the place about the outlook.

Which indicators you use in your planning – economic growth, profit levels, unemployment rates, commodity prices, the value of the dollar, or others – how you see 2010 may be very different from the person right next to you.  We are in a period of uncertainty.  You can expect to face continual demands on your leadership and management skills.  Some leaders will fail; they won’t be up to the demands. Others will shine and may look back on 2010 at a year that really fueled their career trajectory. Read the rest of this entry »

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Career Development, Management, Training | Posted by Joko

How To Write a Thesis Statement

October 18th, 2009

How To Write a Thesis Statement

What is a Thesis Statement?

Almost all of us—even if we don’t do it consciously—look early in an essay for a one- or two-sentence condensation of the argument or analysis that is to follow. We refer to that condensation as a thesis statement.

Why Should Your Essay Contain a Thesis Statement?

  • to test your ideas by distilling them into a sentence or two
  • to better organize and develop your argument
  • to provide your reader with a “guide” to your argument Read the rest of this entry »
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Training | Posted by Joko

Thesis Statement

October 18th, 2009

Thesis Statement

This handout describes what a thesis statement is, how thesis statements work in your writing, and how you can discover or refine one for your draft.

Writing in college often takes the form of persuasion—convincing others that you have an interesting, logical point of view on the subject you are studying. Persuasion is a skill you practice regularly in your daily life. You persuade your roommate to clean up, your parents to let you borrow the car, your friend to vote for your favorite candidate or policy. In college, course assignments often ask you to make a persuasive case in writing. You are asked to convince your reader of your point of view. This form of persuasion, often called academic argument, follows a predictable pattern in writing. After a brief introduction of your topic, you state your point of view on the topic directly and often in one sentence. This sentence is the thesis statement, and it serves as a summary of the argument you’ll make in the rest of your paper Read the rest of this entry »

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Training | Posted by Joko

How To Conquer Public Speaking Fear

October 18th, 2009

How To Conquer Public Speaking Fear

By Morton C. Orman, M.D.

© 1996-2002, M. C. Orman, MD, FLP. All rights reserved

Public speaking is a common source of stress for everyone. Many of us would like to avoid this problem entirely, but this is hard to do. Whether we work alone or with large numbers of people, eventually we will need to speak in public to get certain tasks accomplished. And if we want to be leaders or achieve anything meaningful in our lives, we will often need to speak to groups, large and small, to be successful.

The truth about public speaking, however, is IT DOES NOT HAVE TO BE STRESSFUL! If you correctly understand the hidden causes of public speaking stress, and if you keep just a few key principles in mind, speaking in public will soon become an invigorating and satisfying experience for you. Read the rest of this entry »

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Career Development, Training | Posted by Joko